Contact Us


Due to the coronavirus we’ve closed many of our facilities including the Customer Service Centre. Please visit our COVID-19 page to see what is impacted.


Online request form

Use this form to get in touch with us for all non-urgent general enquiries. You can report a problem, leave feedback or give us a compliment! Please provide complete information so that we can properly investigate the matter and get back to you.

We'll do our best to respond in a reasonable time but will be prioritising enquiries relating to the COVID-19 pandemic.

NOTE: We’re performing scheduled maintenance on our site between 8pm on Wednesday 1 April 2020 and 3am on Thursday 2 April 2020. Forms will be down for 5 minutes during this time so if you experience issues please check back later. For urgent matters please phone Council's Call Centre on 1300 722 542, during business hours, 8.30am to 5pm Monday to Friday.

Required fields are marked with an asterisk (*).
Please provide as much detail as possible. Also note that messages which are sent anonymously or with incorrect contact information may have no further action taken.
You can upload a photo of the problem or issue here. The file should be JPG, and no larger than 2 MB
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