Report a missed collection

You can check your bin collection service day in the interactive map below before you report your missed bin collection. If it is not your bin collection week, the bin will not be picked up.

If your bin was missed this week and it is the correct bin collection week for your property, report the issue using this online form.

Please provide the bin lid colour (red, green or yellow) and where you will be placing the bin in your Customer Service Request.

Last Updated: 2 April 2025
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