Multicultural Supports & Services

Language aides and interpreters

In order to assist the needs of residents who have English as a second language, a number of Council staff have been trained as language aides to provide assistance to people from culturally and linguistically diverse backgrounds.

Council also has access to the Translating and Interpreting Service (TIS National) (TIS).

Council maintains close links with Sydney Multicultural Community Services  which assists newly arrived immigrants.

Information in other languages on our website

Google Translate is available to use on the Randwick City Council's website. This is to ensure our content is available in as many languages as possible including Chinese, Greek, Indonesian, Russian, and Spanish.

For more information, please click here.

Inner East Sydney Migrant Interagency (IESMI)

Randwick City Council convenes the Inner East Sydney Migrant Interagency, a network of 104 members from 73 agencies. The interagency works with diverse communities and focuses on workforce development, identifying referral pathways, a range of collaborative projects and activities that celebrate our diverse community. To join IESMI contact our Social Cohesion and Multicultural Officer on aniela.pepe@randwick.nsw.gov.au

Multicultural mental health services

For any members of the community who would like access to support services, please visit some of the resources below for support and information on conflicts occurring in Iran.

Contact details for services/agencies:

  • Transcultural Mental Health Centre

📞 1800 648 911

🌐 https://www.nsw.gov.au/departments-and-agencies/transcultural-mental-health-centre/document-library

Settlement Support Services

Assisting newly arrived migrants, Council maintains close links with migrant and multicultural services. For more information, contact:

Sydney Multicultural Community Services: programs in Aged Care, Settlement and the broader community through Australian Government funded initiatives such as Multicultural Home Care Packages and the 22 member consortium NSW Settlement Partnership (NSP).

Refugee Advice Casework Services (RACS): RACS gives a stronger voice to people seeking asylum. Affiliated with and proudly supported by the University of New South Wales and provides legal assistance, outreach, policy & reform and education.

TAFE NSW AMEP: The Adult Migrant English Program is funded by the Australian Government and provides up to 510 hours free English tuition to help migrants and refugees settle successfully in Australia.

Support services for people impacted by the Bondi Beach attack

On 14 December 2025, 15 innocent people were killed in one of Australia's worst terrorism attacks targeting the Jewish community.

Five of the 15 victims were from the Randwick Council area.

As a community we stand united with the Jewish community and opposed to all forms of racism and hatred.

With the Royal Commission into Antisemitism and Social Cohesion running a number of public hearings and set to deliver final recommendations by 14 December 2026, this discussion may bring up strong emotions for some people and cause increased fear and distress.

Healing is different for everyone and does not follow a set timeline.

You are not alone and help is available should you need it. We encourage you to reach out to one of the following support services if you need to talk:

  • Bondi Medicare Mental Health
    Free in‑person mental health support
    Monday – Friday, 8.30am – 5.00pm
    📞 1800 595 212
    🌐 www.medicarementalhealth.gov.au
    📍 The Junction Neighbourhood Centre, 59 Newland Street, Bondi Junction
  • JewishCare
    Community and human services, including financial reimbursements related to the Bondi attack
    📞 1300 133 660
    🌐 www.jewishcare.com.au
    📍 3 Saber Street, Woollahra
  • Jewish House
    Community‑based crisis support, including a 24/7 crisis line
    📞 1300 544 357
    🌐 www.jewishhouse.org.au
    📍 17 Flood Street, Bondi
  • Headspace Bondi Junction
    Mental health services for young people aged 12–25
    📞 9366 8800
    🌐 www.headspace.org.au
    📍 20 Bronte Road, Bondi Junction
  • Lifeline
    24/7 crisis support and suicide prevention
    📞 13 11 14
    📱 SMS 0477 131 114
    🌐 www.lifeline.org.au
  • Transcultural Mental Health Line
    In‑language mental health support
    📞 1800 648 911
  • 13YARN
    Culturally safe crisis support for Aboriginal and Torres Strait Islander peoples
    📞 13 92 76
    🌐 www.13yarn.org.au
  • QLife
    Peer support for LGBTIQ+ community members
    📞 1800 184 527
    🌐 www.qlife.org.au
  • Black Dog Institute – National Emergency Worker Support Service
    Support for emergency workers and volunteers involved in the Bondi Beach response
    📞 9843 9450
    🌐 www.blackdoginstitute.org.au
Last Updated: 17 August 2026
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