Contact Us

How to communicate with Randwick City Library

Randwick City Library welcomes your feedback on the services and facilities we provide. We value your comments, suggestions, requests, complaints and praise. Additionally, if you have any questions or queries about Randwick City Library, including our services, fees or events please don't hesitate to contact us.

General enquiries

During business hours you are able to phone (02) 9093 6400, or fill in the contact form below. We'll try to get back to you within 24 hours.

Location and opening hours

View our location and opening hours page for operating hours and addresses of Randwick City Library's three libraries.


Most items - excluding those from the Bestsellers and Red Hot Reads collections as well as HSC material - may be renewed up to three (3) times. Randwick City Library operates an automated renewals system, which means your eligible loans will be renewed automatically on the due date, provided no one has reserved the item and you have no other overdue items outstanding. Eligible loans may be renewed up to a maximum of three (3) times in total, potentially giving you 12 weeks to return your loan to us.

Should you prefer to manually renew your loans, follow the instructions below.

  • Renewals online
    click here to sign into your library account to then renew your items. If successful, your new due date will be 3 weeks from the date of renewal.
  • Renewals using the Randwick City Library App 
    Download Randwick City Library's App for Apple and Android devices from your App Store - search the catalogue, renew or reserve items, access eResources and store your "card".


If the item you are wishing to borrow is currently on loan, you are able to reserve the item at no charge. Most items - excluding those from the Bestsellers and Red Hot Reads collections are available for you to place a hold on. You will be notified via email when your item is ready for collection from the reserves shelf at your nominated library, where it will be held for 7 days.

You can reserve an item in the library, or online via the catalogue: enter your keywords, click "Search" and follow the prompts.

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