COVID-19 emergency relief support
We have all been forced to change the ways we interact with others, our work options and our overall plans and choices. Many of us have found ourselves in situations that we never thought would happen.
Randwick City Council are working hard to empower and support our residents during this time of change and one of our priorities has been to put together a list of services and support to help you through this time.
Read through the sections below, and if there is anything we can help you with, contact the Community Development team on 1300 203 111.
Aboriginal and Torres Strait Islanders
Artists, performers and creatives
Visit our Arts and Culture page for more resources and information.
Funding & Financial Support
ABC – Fresh Start Fund - urgent and critical support for independent Australian producers.
Actors Benevolent Fund - confidential support for entertainment professionals to maintain health, dignity and ability to work.
Artists Benevolent Fund - providing modest but useful one-off financial assistance to Australian visual artists.
ArtsHub - COVID-19 information and grants page
Artshub - how to apply for the Centrelink coronavirus supplement as a sole trader
Australia Council Facebook Group - including resilience fund
Australia Council $5 million Support Package
Australian Cultural Fund - register & donate
Australian Taxation Office - COVID-19 support available for individuals, businesses and not for profits
Australian Government Treasury - hardship support information for individuals and businesses
Copyright Agency - COVID-19 emergency action funding
Create NSW - support grants
Creative Partnerships Australia - entrepreneurial and crowd funding
Media, Entertainment and Arts Alliance - access to a range of support packages
National Association for the Visual Arts (NAVA) - Australian Government measures to assist organisations
NAVA - Australian Government measures to assist Sole Traders
Screen Australia Funding - funding and support
Support Act - crisis relief for musicians, crew and music industry workers ineligible for Government assistance
Theatre Network of Australia - crisis cash for artists
UNSW - financial support package for students
Children & Families
Parenting information and advice, counselling, assistance with children’s behaviour and referrals:
Botany Child and Family Services (02) 9666 5047
The Deli Womens and Children Centre (02) 9667 4664
South East Community Connect (02) 8338 8506
The Junction Neighbourhood Centre (02) 9349 8200
Parents Line 1300 130 052
Coronavirus Health Information
Australian Government Department of Health
Central and Eastern Sydney Public Health Network
GP After hours
Health Direct and after hours GP helpline - 1800 022 222
Cancer Council and online community forum
Early Education and School Information
Education NSW - Up to date information about the Department's response to Coronavirus
Education Standards Authority (NESA) - Coronavirus advice
Disability
Use links below for support
NDIS
LAC (Local Area Coordinator) St Vincent de Paul Society
Aged and Disability Support
Ageing and Disability Abuse Hotline - Monday to Friday (9am - 5pm) 1800 628 221
Randwick Meals on Wheels - Frozen food and hot meals available for people over 65 or with a disability - Ph: 9661 3781.
Woolworths Priority Assistance Service - service for vulnerable customers with dedicated delivery windows
The Junction Neighbourhood Centre - Shopping for approved My Aged Care clients (02) 9349 8200
South East Community Connect - Fruit and veg delivery program for frail, aged or people with a disability (02) 8338 8506
Anglicare Aged Care Support Line - Support service for over 64's in need of extra assistance 1800 794 934
Holdsworth Community Centre - Home Cuisine: Meals for people who face isolation or social barriers (02) 9327 2361
Home Shopping - For people who are housebound or have medical conditions (02) 9302 3605
COA Sydney Incorporated - Kosher Meals on Wheels (02) 9389 0035
Coronavirus Health Information
Australian Government Department of Health
Central and Eastern Sydney Public Health Network
GP After hours - Health Direct and after hours - GP helpline - 1800 022 222
Department of Housing Tenants
Domestic Violence
NSW Domestic Violence Line - 1800 656 463
National helpline - 1800 Respect (1800 737 732)
Men’s Line - 1300 789 978 (After hours) - 9515 6111 1800
Ageing and Disability Abuse Hotline - 1800 628 221 Monday - Friday 9am to 5pm
Police / Ambulance - 000
Police Assistance Line - 131 444
Emergency Relief
Look up emergency relief services in your area
Filter by your postcode or the service you are searching for serviceproviders.dss.gov.au
St Vincent De Paul Community Support Centre Financial and Material assistance
St Vincent De Paul Intake Line - (02) 9560 2656
Welfare Assistance - Financial assistance, Emergency relief , Food
The Salvation Army Crisis Assessment Line - 1300 371 288
Emergency relief for bills, food and clothing
Anglicare Emergency Relief - (02) 8624 8600Emergency relief
Energy Accounts Payment Assistance - NSW Government Scheme to help people who are having trouble paying their home electricity and/or gas bills - download flyer
Project Kindness - Can deliver food, toiletries, kid's toys, bedding and more
Get in touch on 0414 851 992 or Email bekind@projectkindness.com.au
Crisis Food Services (Local)
Oz Harvest Market - 147 Anzac Parade Kensington Ph: 1800 108 006
- Food and Grocery Items
- Tuesday to Friday 10am-2pm
- Clients will need to take their own bag and items will be passed through the gate.
- Food parcels
- Fresh fruit and vegetables subject to availability
- Oz Harvest Monday 1pm
- Free Community Breakfast: Tuesday 9-10am
- Free Community Lunch: Takeaway Wednesday 12-1pm
- Breakfast and lunch meals are all takeaway. There are Hampers available on request
Kooloora Community Centre - 0482 039 053 (Temporary contact number)
- Emergency food relief and electricity gas vouchers.
Anglicare Community Pantry - St Marks Anglican Church, Cnr Franklin St and Victoria Lane Malabar
P: 9311 0309
- $10 food bags for pension or health care care holders.
Every 2nd Thursday from 3:30pm - 4:30pm
Snack packs can be collected every Tuesday between 3:00pm - 3:45pm
- T (02) 8338 8506 (Eastlakes)
- T (02) 7903 0607 (Mascot)
Business help and assistance
Visit our Business COVID-19 support page for more resources and information.
COVID-19 Safety Plans help to protect your staff, customers and visitors as you get back to business. Some businesses will need to complete a COVID-19 Safety Plan under the public health orders, but you can also voluntarily complete one.
Federal Government Support and Information
Business Helpline: Call 13 28 46
Federal Government Support for Businesses
Temporary Relief for Financially Distressed Businesses
Financial Support for Businesses with Apprentices and Trainees
Additional help for businesses: www.business.gov.au
NSW Government Support and Information
NSW Government Information for Businesses
NSW Government Financial Support for Businesses
Employee Rights and Workplace Responsibilities
NSW Business Concierge telephone support
Homelessness
A state-wide homelessness information and referral service
Meals, blankets, toiletries, snacks, hot beverages, companionship
Mission Australia Mission Beat
Emergency transport service for the homeless
Referral by case worker only
Homeless Service Directory
Mental Health
Youth
General
Multicultural/Translated materials
Translated Coronavirus Information:
NSW Health In-language resources- including frequently asked questions, factsheets, posters and videos.
SBS online portal - provides information on COVID-19 in 63 languages.
Migrant and Settlement Services:
Seniors
Coronavirus Health Information
Australian Government Department of Health
Central and Eastern Sydney Public Health Network
GP Afterhours - Health Direct and after-hours GP helpline - 1800 022 222
Aged and Disability Support
Woolworths Priority Assistance Service - service for vulnerable customers with dedicated delivery windows
South East Community Connect - Aged and reablement services
Anglicare Aged Care Support Line - Support service for over 64's in need of extra assistance 1800 794 934
Woolworths Priority Assistance Service - service for vulnerable customers with dedicated delivery windows
Randwick Meals on Wheels Frozen food and hot meals available for people over 65 or with a disability - Ph: 9661 3781.