Coronavirus (COVID-19)

Coronavirus information

How coronavirus is impacting Randwick City

Randwick City Council taking advice from NSW Health to assist in our response to the coronavirus pandemic. The wellbeing and safety of our staff and community is our top priority.

For specific health-related advice about coronavirus visit NSW Health and Australian Government - Department of Health.

COVID-19 emergency relief support

Service snapshot

Content last updated: 14 July 2020, 2.30pm

ServiceStatus More info
BeachesGreen icon Open
Community CentresOrange icon Partial
Community NurseryGreen icon Open
Des Renford Leisure CentreGreen icon Open
Randwick Recycling Centre Green icon Open
Randwick Customer Service Centre Green icon Open
La Perouse MuseumGreen icon Open
LibrariesGreen icon  Open
Ocean pools Green icon  Open (max 10 people)
Playgrounds Green icon  Open
Randwick Town HallOpen Open (max 84 people in Town Hall, 15 in Malabar Room)
Sports fields Open Open

On this page

What is Council doing to help?

Businesses

Business COVID-19 support & resources

COVID-19 Safety Plans help to protect your staff, customers and visitors as you get back to business. Some businesses will need to complete a COVID-19 Safety Plan under the public health orders, but you can also voluntarily complete one. Find out how to become a COVID Safe business.

At the Council meeting held on Tuesday 25 March, Council endorsed a $2.3 million COVID-19 community support package. Details of the packaged included waiving a range of Council fees for businesses including:

  • fire safety inspection fees;
  • environmental health inspection fees;
  • outdoor dining and footpath fees;
  • sporting field hire for local sporting groups;
  • waiving interest on all overdue rates and charges for the next six months;
  • and up to 100% rental relief for Council business tenants and not-for-profit community groups in Council-owned properties.

Other details include providing temporary parking for hospital workers. Further information can be read here.

Community care cards

Our community spirit has always been strong - that's why our motto is 'a sense of community'. To help the community help each other, we have produced some Community Care Cards that allow you to easily check-in on your neighbour. If you're worried about someone who lives near you or just want to say hi, why not drop a note in their mailbox?

Community Support Package

Priority parking for hospital workers and waiving a range of Council fees and charges are part of a $2.3M Randwick Council COVID-19 community support package announced by Randwick Mayor Danny Said on 25 March 2020. Find out more.

Rates

Will I be charged interest for paying my rates late?
In response to the pandemic no interest charges will apply from 25 March 2020 to 31 December 2020. From 1 January 2021 interest on overdue amounts will accrue at 7% per annum, calculated on a daily basis.

Do I have to pay my Rates?
We understand that these are unprecedented and difficult financial times. If you can, you are encouraged to still pay your rates when they fall due. We do understand that this may not be possible for many ratepayers.

If you are unable to pay your rates at the present time, we will not charge any interest up to 31 December 2020. Your rate account will simply sit in arrears and can be paid at a later date when your circumstances improve. Interest charges will resume from 1 January 2021 at the rate of 7% per annum, calculated on a daily basis.

If it helps you to manage your finances, we are happy to set you up with a payment arrangement, even if the amount you are able to pay is only small. Use our Apply for a payment arrangement online form We will get back to you in writing to confirm and to explain the payment arrangement conditions.

How can I make my payment?
We are acting on State Government advice in minimising the handling of cash during this critical period. We ask our customers to keep safe by paying their bills from home. Multiple online and telephone payment options are available so there is no need to visit our offices to make a payment by cash or cheque.

Our payment options for rates include: our website, BPAY, Australia Post Billpay and Direct Debit. Check your latest notice or our website for more details. Online payment options also exist for other payments to Council, visit our Rates and Other Payments page for more information. Contact us on 1300 722 542 if you have any questions.

How is coronavirus affecting Council operations?

Basketball courts

All outdoot basketball courts are currently open.

Beaches

All Randwick City beaches (Clovelly, Coogee, Maroubra, Malabar, Little Bay and La Perouse Beaches) are accessible for recreation. People must maintain social distancing, limit gatherings to 10 people or less. If you feel unwell, please do not come to the beach. Beachside car parks are also reopening. For the latest beach status please refer to our Lifeguard Surf Report page.

Bushcare volunteers

Volunteer bushcare activities are are cancelled until further notice. More details.

Coastal Walkway

The Coastal Walkway is open. The Malabar Headland Boora Point (eastern) walkway may be affected by the rifle range. Check NPWS website for alerts.

Council elections

The Office of Local Government has announced that Council elections Scheduled for September 2020 have been postponed to 4 September 2021. Currently sitting Randwick Councillors will automatically serve another 12 months. Current Mayor Councillor Danny Said will also continue as Mayor until the election. More details.

Council meetings

Council meetings are currently being held at the Prince Henry Centre, 2 Coast Hospital Road, Little Bay to enable a safe 1.5 metre space (and no handshaking) between the Councillors and others in attendance. The meetings are  open to the public. Find out more information on the Council Meeting page

Customer Service Centre

Council's Customer Service Centre located at 30 Frances Street, Randwick re-opened on Tuesday 9 June 2020. The Service Centre opens normal operating hours (8.30am - 5pm Mon-Fri) and offers all Council services. Most services can be undertaken on our website without the need to visit. We also encourage people to lodge Development Applications online. You can also call us on 1300 722 542 with any customer service enquiries.

DRLC

Indoor pool, gym and indoor classes resumed operating on Saturday 13 June 2020 subject to restrictions. For further details visit: www.drlc.com.au.

Library services

  • Randwick City’s three library branches are open for normal hours at Margaret Martin (Randwick) and Malabar branches, reduced hours at Lionel Bowen. Check the library website for current details.
  • If the library is at maximum capacity you may need to wait to access there are screens at the entrance to indicate current occupancy.
  • Patrons are required to present either their library card, the barcode on the myLibrary app, or their contact details upon entry.
  • You can now access seating, computers, printing/photocoping/scanning and study rooms subject to physical distancing measures.
  • All events and programs will continue live online until further notice.  Check the library events calendar for details.
  • Venue hire will remain suspended until further notice.

National Parks

National Parks are managed by the National Parks & Wildlife Service. This includes the Malabar Headland National Park and Kamay Botany Bay National Park at La Perouse. Check their websites for latest details.

Nursery

The Randwick Council Community Nursery is open. Please check out our stock list online and contact us via email for sales inquiries.

Ocean pools

  • Geoff James Pool, Clovelly - open
  • Giles Baths, Coogee - open
  • Ivor Rowe Rockpool, Coogee - open
  • McIver’s Ladies Baths, Coogee - open with reduced hours. Mon-Fri 12-2pm and weekends 11am to 2pm.
  • Mahon Pool, Maroubra - open
  • Malabar Ocean Pool, Malabar - open
  • Ross Jones Memorial Pool, Coogee - open
  • Wylies Baths, Coogee - open

Swimmers are urged to practice social distancing, good hygiene and to limit the numbers of swimmers to 10 people or less.

Outdoor gyms

All outdoor gyms in Randwick City (Maroubra, Clovelly, Chifley, Kensington and Frenchmans Bay) are open.

Playgrounds

Randwick City's 57 playgrounds are open. Please ensure you wash or sterilise your hands before and after use and not gather in groups of 20 people or more. We urge people to practice caution and limit playground usage if crowding occurs. This includes the Heffron Pedal Park kids bike track.

Precinct meetings

Local Precinct Meetings are suspended until further notice given the risk to attendees. Some Precincts are still meeting during COVID-19 by using online platforms such as Zoom. To find out if your Precinct is meeting online and to register to attend, check the Precincts Meeting page.

Randwick Local Planning Panel (RLPP) meetings

Due to ongoing COVID-19 precautions, the Randwick Local Planning Panel (RLPP) meetings will be held by public teleconferencing via Microsoft Teams. Find out more information on the Randwick Local Planning Panel page.

Skateparks

Chifley Skate Park and Maroubra Skate Park are open.

Sports fields

Sports fields are available for training and competition purposes for clubs and organisations that have CovidSafe plans that have been received by Council.

Tennis courts

Some tennis courts in Randwick City are currently operational, but with restricted access to comply with the requirements. Please contact each tennis court operator to check. The free tennis court at Baker Park in Coogee is open.

Waste services

  • There is no impact to household waste collection services
  • Residential clean-up bookings have been increased. If you are doing some tidying up, please book a free clean-up.

Facilities and community centres / halls

What facilities, community centres and halls are open and closed?

Please note the following staffed venues are now open for bookings. This is part of a Council trial to test the validity of opening the full suite of Council facilities, community centres and halls:

  • Prince Henry Centre, Little Bay
  • Randwick Community Centre
  • Randwick Literary Institute

The following facilities are closed as of midnight Wednesday 25 March 2020:

  • Barrett House, Randwick
  • Burnie Park Community Centre, Clovelly
  • Clovelly Senior Citizens Centre
  • Coogee East Ward Senior Citizens Centre
  • Kensington Park Community Centre
  • Malabar Memorial Hall
  • Maroubra Senior Citizens Centre
  • Matraville Youth & Cultural Hall
  • Totem Hall, South Coogee

Events and activities

What events are cancelled?

The following events have been cancelled as a precaution as part of Council's responsible approach to minimise the spread of the virus amongst the community:

  • PermaBee, EcoHeroes Club, School Sustainability incursions and Randwick Sustainability Hub tours - cancelled until further notice.

Council is directly notifying registered participants at Council-run events. We suggest checking with event organisers prior to attending events and activities.

What you need to know about social distancing and hygiene

Social distancing.

When it comes to keeping yourself and others safe, the advice from NSW Health is to practice social distancing and good hygiene. When social distancing is combined with good personal hygiene, we can help slow the spread of a pandemic through a community. This will help protect our most vulnerable residents and reduce the impact of the pandemic on our health services. So what does that mean and what do you need to do? Here's some information to help explain.

Hygiene

  • Practice good hygiene by washing your hands for at least 20 seconds with soap and water, or an alcohol-based hand rub if soap and water isn't available. Hand washing is a huge factor in helping to stop and slow the spread of this virus.
  • Try not to touch your face or you will move germs from your hands to your mouth or nose.
  • Cover your nose and mouth when coughing and sneezing with a tissue or a flexed elbow.
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Clean and disinfect frequently touched surfaces each day.
  • Don't shake hands, hugging or kissing as a greeting.

Social distancing

To help stop the spread of COVID-19, social distancing is important. But what is it? Social distancing means we reduce the number of close physical and social contacts we have with one another. What do you need to do:

  • Avoid large crowds and gatherings (such as busy markets, crowded beaches or events)
  • Keep 1.5 metres between yourself and others at all times (such as when waiting for public transport or if you visit the shops)
  • Work at home if you can or try to travel during off-peak periods.
  • Buy food online when you can to avoid leaving your home.

Information for the multicultural community

For translated information and resources on hygiene, symptoms, social distancing and isolation, please visit the NSW Health website. Translated resources are also available on the Ethnolink website. Information is available in 49 languages.

More information

What if I see businesses or people not complying with social distancing rules?

Crime Stoppers NSW is the nominated reporting agency for the public to provide information to police about individuals, businesses and corporations not complying with current Public Health Orders.

You can call Crime Stoppers on 1800 333 000 or register your complaint via their website https://nsw.crimestoppers.com.au

24-hour Coronavirus helpline

If you've got questions about the coronavirus (COVID-19), you can call 1800 020 080 any time of day or night.

People continue to need legal help. You may have an ongoing legal issue, or need help with something related to employment, your money, renting or another issue as a result of COVID-19. This site will let you know what services are available to you.

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