Apply for a Payment Arrangement

Request for an arrangement to pay Rates 

At times, our customers may face financial difficulties. We provide flexible payment options, so if you're struggling to keep up with your arrears, you can apply for a payment arrangement using the form provided. Please note that only property owners can make this request.

After reviewing your account, we will respond in writing to confirm and explain the terms of the arrangement. While you wait for our response, feel free to make any payment you can afford. Doing so will reduce your future interest charges.

Disclaimer & privacy

Council recovers monies owed to it in accordance with the Local Government Act 1993, Regulations 2005 and its Debt Recovery and Financial Hardship Policy. While we encourage and prefer payment arrangements over legal action, Council is not obliged to accept any request for payment arrangement.  Each customer’s payment history will be considered in the evaluation of each request, although do not let your past history deter you from applying for a payment arrangement now.

Personal information collected by Randwick City Council is protected by the Privacy and Personal Information Protection Act 1998. Personal information is any information that could reasonably identify you. We are committed to protecting your privacy in accordance with our legislative obligations. Any personal information that you provide on this form will only be used by our Revenue Team for the purpose specified or for a directly related purpose. Supplying your personal information is voluntary. However, providing insufficient information may restrict our ability to carry out our functions (or assist you). If you would like to access your personal information or if the information on this form requires correction, contact our Revenue Team. If you would like more information on privacy, please refer to our Privacy Management Plan PDF, 358.61 KB.

Required fields are marked with an asterisk (*).

Are you the property owner ? If No you are unable to progress with this request. Only owners can request a payment arrangement for their account. *
Are you a pensioner? *
For example $30, $50, $70 or $100
Select the frequency you would like to pay? *
What day of the week/month would you like to make your payment?

Last Updated: 4 August 2023
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