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In an Australian first, Randwick City Council has launched a unique smartphone app that will change the way residents and ratepayers interact with Council.

The free application, now live, is user-friendly and is available as both an app from the Apple App Store as well as a mobile site - making it accessible for all types of smartphones.

Randwick Mayor Scott Nash said the difference between myRANDWICK and other council apps is in its unique customised approach providing a user-centric experience.

"The way most of us receive, share and provide information has changed dramatically. At Randwick City Council we have listened, and we are committed to giving our residents options about how they receive information and how they interact with Council.

"We know that councils exist to provide services for our local residents. So we thought why not develop an app that puts residents and ratepayers first, and provides local information about your property, your street and your suburb."

How does it work? Features of myRANDWICK include:

  • automatic notifications for new Development Applications (DAs) near you
  • reminders for bin night, DAs and events
  • daily beach condition reports
  • local news and events based on your suburb
  • live details for your next garbage, recycling and green waste collection
  • interactive maps of your suburb showing parks, pools, libraries and facilities etc
  • ability to lodge a DA submission
  • book a free cleanup
  • report problems for Council to fix
  • contact details for Council, your Ward Councillors and your local Precinct

Randwick Mayor Scott Nash said myRANDWICK would be another way residents can choose to interact with Council.

"A lot of our residents are time-poor. They lead busy professional lives and have families. We want to make interacting with Council easy and available 24/7.

"We also know that more and more people are using smartphones. It's startling to think that there are more mobile phones in Australia than there are people, and with the cost of smartphones coming down their popularity will continue to rise.

"Council already receives in excess of 80,000 visits a year to our website from mobile devices.

"myRANDWICK means you keep up-to-date with what DAs your neighbours are lodging, check when your next free clean-up is, check how your recycling rates are going, find a local fete or garage sale on Sunday and find out about footpath and road upgrades in your street.

"The app is integrated with Facebook and Twitter which gives users the ability to share content," he said.

myRandwick was a project undertaken by Randwick City Council together with Objectify Services and Xamling, who specialise in web and app development, web content management and design services.

You can download myRANDWICK from the Apple App Store or access it on Council's website. For more information please call 1300 722 542.

Media enquiries:
Katie Moses  0420 277 567   katie.moses@randwick.nsw.gov.au
Josh Hay  0402 351 459   joshua.hay@randwick.nsw.gov.au

Date published: 24 July 2012