Randwick City Council
Office hours: Monday to Friday, 8.30 am to 5 pm (excluding public holidays)
Postal Address: 30 Frances Street Randwick NSW 2031
Telephone: (02) 9399 0999 or
1300 722 542 (for Sydney metropolitan area)
SMS contact: 0400 722 542
Fax: (02) 9319 1510
Email: general.manager@randwick.nsw.gov.au
After hours service: 02 9963 1665
Wet weather line: 1800 990 760 (for regular updates on sporting field availability)
Council's ABN: 77 362 844 121
Randwick City Councillors
If you would like a list of the Councillors' contact details, click link below:
Councillors Contact Details for Public Information
(pdf 56 kb)
Customer Service Centre:
The Customer Service Centre in the Administration Centre, 30 Frances Street, Randwick is the one-stop-shop for all of Council's services.
Our Customer Service Officers are trained to answer and resolve your enquiries.
Customer Service staff will assist you to find information and transact your business in a wide range of services, such as:
- Development Application lodgement
- Construction certificates
- Complying development certificates
- Companion animal registration
- Parking permits
- Change of address
- Payments
- Council agendas and minutes
- File access and retrieval
- Community information
- Rates payments and enquiries
- Tree preservation
- Various applications and approvals
- Waste Services
All payments can be made at the Customer Service Centre using cash, cheque, EFTPOS and most major credit cards (with the exception of Diners Club).
Customer Service
Council's first priority is its customers. Our Customer Service Charter sets out Council's aims in responding to its customers.
We are striving to deliver even better service, and encourage your feedback, concern, request for service, or compliment.
Please contact us by phone, email or in person.
Council has a Customer Compliments & Complaints Policy